In the past I have bought a lot of stuff from an online store and since they were out of stock this time I looked elsewhere but I was surprised to find what I was looking for at lucratively reasonable prices (comparatively). I received the items a little ago and I think Vmart would be my first choice going forward.
This is the third online store I have used for buying electronics, and I have to admit, vmart has the most diverse range of Headphones I have come accross!
I searched Sadar Pindi, Islamabad for quality headphones, but vmart was the only place where I was finally able to find some good quality headphones! Loved the Audio Technica SJ-33!
Service is also good, they just need to keep updating the stocks on more regular basis though!
Keep up the good work!
On the 23rd of May, we had an urgent requirement of a pen-shaped mouse. We searched all over Blue Area and Jinnah Super in Islamabad - but couldn't find what we were looking for. Everyone has a digital stylus sort of a pen - which was not what we needed.
So we looked it up and found VMART - and they had exactly what we needed. However, we needed it urgently, so we did place the order, and I emailed Vmart to please have it delivered by next day (24th May) evening.
They delivered it before my expected time - in the afternoon instead of the evening. I was clearly impressed by their quick service.
Thereafter, we had an issue with the mouse and we emailed Vmart about it - within 3 minutes of my email, I recieved a call from Mr. Faisal from Vmart and he suggested we try another system. I told him, we will do just that and then get back to him with the results.
I was again very impressed by their prompt customer service.
Thereafter, I gave the mouse to one of my team members and asked him to see how it works and if the issue we had experienced was really a technical fault or an error on our end. It turned out to be the latter cause. We set it up correctly and it worked like a charm.
I forgot to get back to Mr. Faisal - but Mr. Faisal emailed me and told me that a replacement item will be delivered to our office tomorrow and it will be tested thoroughly by a Vmart employee.
This was it! I was so pleasantly surprised that at least there still are businesses in Pakistan who give a top priority to "Customer Experience" - and that's what sets this company apart.
I did email Mr. Faisal, expressing my gratitude and asking him not to send the replacement item as the current one is working perfectly fine.
I want to note here that any company can make the delivery and send an item - but the edge is customer experience. I am so happy with their services that I have decided to bring my business to them for all our future needs instead of a local electronics shop in Islamabad.
Bravo VMart! Keep up the excellent work!
SYED SHAHZAD ALI from Saudi Arabia
yaa Alhamduilllah i have got the logitech gamepad f710 wireless which i have just ordered last day through online ordering system... very very quick service and very satisfying , i havnt check my gamepad yet cuz i ordered it from saudia through website and recieved by on of ma family member in karachi... but i am impressed great work guys hopes you success in your business but with totally honesty.... jazakAllah
I ordered a 16gb Micro SD card on Sunday 13th May and was delivered on Wed 16th May.
- the most imp. pro is 'Cash on delivery'
- On time delivery
- No fault in Product
- Prices are bit high!
Overall nice experience, would return back in future!
Hassan from Karachi
Vmart rock on \m/
Muhammad Adeel from Sialkot
It's my first time that i have purchased something online in Pakistan.I have bought Targus Dash bagpack with very reasonable price as compare to market and i am very much satisfied with this product.
you guys are awesome,very committed to your work and show Professionalism at its best.Good JOB VMART Team.."
Very Good and reliable service and delivers goods on time and commitment.
Thanks. Good Service. Completely reliable :)
Wonderful experience. I don't like to go out much. I ordered from their website and the product was delivered at my doorstep without any additional charge. The service was quick and the product was in excellent condition